Being a Nokia phone owner I have come to rely on being able to synchronise my phone with my PC as an easy way of keeping my contacts and calendar up-to-date. When I got my first bluetooth phone this job was made even easier once I purchased and installed a bluetooth adapter or dongle on my PC. The dongle came with BlueSoleil software which I installed (I didn't know it at the time but with Windows xp I didn't require this driver as it has it's own but hey, hindsight is great). All worked well and every so often the Bluesoleil software would prompt me that there was a newer driver that I should upgrade to. Nothing strange about that and the upgrades were easy enough until last week. Once again I had a prompt when I turned on my PC that there was a newer version of the Bluesoliel driver available that I should download. I did. So far nothing different from before until I go to run the software. I get a pop-up window that tells me that the licence cannot be verified so the software will only run in evaluation mode with a limit of 5mb of data transfer. Initially I ignore it thinking it will go away next time I start my PC. It didn't and the pop-up returns each time I log on. I hate anything not working properly on my PC and I especially hate unhelpful pop-ups. I go to the web site which initially appears to be accusing me of using a counterfeit dongle. Digging further reveals my dongle insn't counterfeit (I knew that) so I send the company an e-mail asking what the problem is. The reply in a nutshell was that this upgrade isn't free but has to be purchased! There was nothing to warn me of this when I upgraded. I was then told that I could simply go back to the old version if I didn't want to pay £14 to upgrade so that's what I did. The result...everytime I logged on I got prompted to upgrade! There was no obvious way to stop this pop-up. As I said, I hate unhelpful pop-ups. This is my PC and I want to be in control of it. So enough was enough. I have now removed Bluesoleil completely and have re-installed the dongle using the Windows driver which works fine. No pop-ups and no fees! "BluSoleil...you may have been considered to have had the best bluetooth software but you've shot yourself in the foot on this one as I'm sure I won't be alone."
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