I contacted T-mobile and they told me they would never call with details of better offers and if ever they called for any reason their phone number would be displayed.
Today I got a call from a man who said he was calling from T-mobile. the number displayed was 01952211670. He wanted to offer me an upgrade to a business account that would only cost £15 per month and give me tons more free calls, texts and also voice mail as well as a new handset. He said it didn't matter that my contract was still fairly new as it was with the same company. Still suspecting this might be a scam I suggested he e-mailed me the details. He told me his e-mail was not currently working but if I gave him an e-mail address he would try and do so later tonight.
After the call I phoned the number back and it was answered by an automatic answering service for Excel communications.
Should he e-mail me I shall report him and his company to Trading Standards but I doubt he will, somehow.
I have since checked the Excel-communications web site and they don't even deal with T-mobile in the first place.
See http://www.webologist.co.uk/2010/05/consumer-warning-excell-communications-and-orange-mobile.html for a review from someone who wasn't so lucky
12 comments:
Thanks! i have created a blog dedicated to my experiences with excell feel free to look
http://excellwatch.blogspot.com/
There is already a long blog here too
http://www.webologist.co.uk/2010/05/consumer-warning-excell-communications-and-orange-mobile.html
Hi - I've put a link to this story on a Facebook page I've just set up: 'Excell Communications ripped me off'. Please join!
Thanks
Sorry but I can't find you on facebook
Excell Communications are going into administration. This means it could be hard to get your cash back.
http://www.webologist.co.uk/industry-news/excell-communications-go-into-administration
A new page has been set up for people affected by the Excell Communications Administration fiasco.
http://news.wacdesign.com/post/2624556238/excell-communications-orange-fiasco
I have been totally gutted bt Excell and Orange. We all need to write to comsumers direct and demand action. Also visit my blog to read about my dealings with Excell and Orange. You can also sign a petition that I started.
http://www.localebiznet.co.uk/blog/?p=431
hi sally,
just wanted to know how you have dealth with the orange fiasco thing. I have lots of information about what has been transpiring if you need to know.
Unfortunately i can not find any more links at present about this, everyone seems to have ended their thing with orange.
I am writing a letter to orange and refusing to pay and they are now threatening me with debt collection agency. I won't be swayed by it and I am prepared to go to court to tell the whole truth about Orange.
I can not pay those bills, orange has to take accountability for their part in this.
i was wondering if you would like to share your experience.
D
hi sally,
just wanted to know how everyone has ended their dealings with orange.
I am still in it, just writing orange a letter and refusing to pay the bill. they have threatened me with the debt collection agency but `i won't be swayed.
i am prepared to go to the court if i have to tell the truth about orange unethical trading and customer's rights being abused. just had enough of it in this country to be hones.
what do you think, would like to hear your experience
durdie
hi sally and others
just wanted to know how others have finalised their dealings with orange regarding excell fiasco.
i am writing a letter to orange and refusing to pay the bill. i have the consumer rights and have had enough of all that deception. i am even prepared to go to the court to put the case forward. there is lots of evidence of orange trading unethically in this case.
would like to hear from your experiences
Hi durdie
sorry for not getting back to you sooner but for some reason these comments were not getting through to me.
The Excel Communications went into administration. You'll have to read the other blog to find out the full details and I think that was continued on yet a 3rd blog.
See http://www.webologist.co.uk/2010/05/consumer-warning-excell-communications-and-orange-mobile.html for a review from someone who wasn't so lucky
I was contacted today by a guy called Shane from Phone Savers. He said his company was offering to buy out anyone who was stuck in one of these Excel contracts. As I was not personally caught by the scam I did not go into any details with him but he asked that I pass his details on. I cannot vouch for him or his company, he may be a lifeline or it might just be case of 'out of the frying pan and into the fire' so take care. You will find his web site here www.phonesavers.co.uk
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