I don’t normally take any notice of cold callers either from phone calls or at the door. Yesterday I got called by an lady with an Asian accent who gave her name a Sarah and said she was calling from T-mobile, who is my network provider. Instead of a phone number being displayed on my phone when she called I just had the word 'call'. She asked me to confirm my name which she gave so I did and then asked me to verify who I was by supplying my post code, house number and the make of my phone. I said she should already have these details on the account but she again said she needed them to varify my identity so she could check and see if I was due an upgrade to a better deal and new phone on a business account. I finally gave her the details. She then asked if my business was Sally Jane Photographic Art, a detail I know T-mobile does not have. I was now very suspicious but she seemed to already have all the information she needed. She then said I should expect a call back tomorrow with an offer.
I contacted T-mobile and they told me they would never call with details of better offers and if ever they called for any reason their phone number would be displayed.
Today I got a call from a man who said he was calling from T-mobile. the number displayed was . He wanted to offer me an upgrade to a business account that would only cost £ per month and give me tons more free calls, texts and also voice mail as well as a new handset. He said it didn't matter that my contract was still fairly new as it was with the same company. Still suspecting this might be a scam I suggested he e-mailed me the details. He told me his e-mail was not currently working but if I gave him an e-mail address he would try and do so later tonight.
After the call I phoned the number back and it was answered by an automatic answering service for Excel communications.
Should he e-mail me I shall report him and his company to Trading Standards but I doubt he will, somehow.
I have since checked the Excel-communications web site and they don't even deal with T-mobile in the first place.