tag:blogger.com,1999:blog-105029412024-03-08T04:21:00.445+00:00Sally's Sitewww.sally-jane.comSally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.comBlogger206125tag:blogger.com,1999:blog-10502941.post-14882677720331781272014-09-02T09:25:00.001+00:002014-09-02T09:25:20.047+00:00Brac plays football...or should I say, nose ball? ;-)<iframe allowfullscreen="" frameborder="0" height="270" src="//www.youtube.com/embed/6Pmyu62Umbc" width="480"></iframe>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-20603203455571865642014-09-02T08:33:00.001+00:002014-09-02T08:33:36.613+00:00Brac plays with a helium balloon<iframe allowfullscreen="" frameborder="0" height="270" src="//www.youtube.com/embed/ggqEt3NURck?list=UUChOM5v-75SieorudAZ1l9g" width="480"></iframe>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-73263136475214852972014-09-02T08:32:00.001+00:002014-09-02T08:32:49.173+00:00Flint & Brac morning romp<iframe allowfullscreen="" frameborder="0" height="270" src="//www.youtube.com/embed/BwZ8R_tOkzc?list=UUChOM5v-75SieorudAZ1l9g" width="480"></iframe>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-26989164502329391572014-02-27T11:47:00.001+00:002014-02-27T11:47:13.792+00:00Hoax Phone Calls from Sierra LeoneRecently I have been getting some odd calls from someone who only rings once and hangs up. The number always starts <b>00232</b> (+232) which is the country code for Sierra Leone. Mostly it is from one number in particular which is <b>0023277081745</b> but I have also had them from <b>0023276310413</b>. I don't know anyone in Sierra Leone or neighbouring countries so there is no way I am going to call it back. <b>This is going to be a scam.</b><br />
Unfortunately I have a Windows 8 phone and as yet there are no call barring apps available so I have to put up with these repeated calls. Hopefully they will eventually give up but it is annoying.<br />
If anyone reading this also has calls from these numbers or similar and do not know who they are, do as I do and ignore them. <b>On no account call them back or you could be landed with a hefty bill.</b>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-41894283188718476542011-04-06T06:39:00.001+00:002011-04-06T06:39:47.930+00:00The Poppies 002<a href="http://www.flickr.com/photos/84163361@N00/5594170842/" title="photo sharing"><img src="http://farm6.static.flickr.com/5149/5594170842_7eab1a4fde_m.jpg" alt="" style="border: solid 2px #000000;" /></a><br /><span style="font-size: 0.9em; margin-top: 0px;"><a href="http://www.flickr.com/photos/84163361@N00/5594170842/">The Poppies 002</a> <br />Originally uploaded by <a href="http://www.flickr.com/photos/84163361@N00/">judithincalgary</a>.</span><br clear="all" /><p>This canvas is one of my prints which has just been sold to a lady in Canada.</p>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-85377732739501192762011-04-01T07:10:00.002+00:002011-04-13T06:55:45.354+00:00Brac Gets Axed<a href="http://www.flickr.com/photos/sally-jane/5578509675/" title="Brac Gets Usurped by Gorilla by SallyT., on Flickr"><img src="http://farm6.static.flickr.com/5174/5578509675_2ee5b5b046.jpg" width="500" height="451" alt="Brac Gets Usurped by Gorilla"></a><br />
Brac Exclusive Axed by Sun<br />
<br />
Brac had been hired by Game Stores for a spoof editorial about a dog playing on a Wii. They had sold the story to the Sun as an exclusive and the Sun came and filmed it. It looked very convincing but sore some reason the story has been dropped. Possibly because there is a story about a gorilla playing with an iPod running. Still, at least it was paid employment. Never mind Brac, Better luck next time.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-40587091489632801932011-03-30T19:12:00.001+00:002011-03-30T19:12:33.373+00:00Breaking News<a href="http://www.flickr.com/photos/sally-jane/5573997779/" title="photo sharing"><img src="http://farm6.static.flickr.com/5017/5573997779_68ed785a9e_m.jpg" alt="" style="border: solid 2px #000000;" /></a><br /><span style="font-size: 0.9em; margin-top: 0px;"><a href="http://www.flickr.com/photos/sally-jane/5573997779/">Breaking News</a> <br />Originally uploaded by <a href="http://www.flickr.com/photos/sally-jane/">SallyT.</a>.</span><br clear="all" /><p>Brac gets an exclusive in the Sun this Friday. You can also view it on-line with a video by going to http://www.thesun.co.uk</p>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-7004148132480534632010-08-14T09:40:00.026+00:002010-12-20T11:27:58.472+00:00McAfee's Anti-Spam failiure with Thunderbird 3<span class="currency_converter_text">I've had my PC for about </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">18</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> months now and it came with a </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> year subscription to McAfee Security suite which was brilliant. My mail client is Thunderbird and at the time I was using Thunderbird v</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">2</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">x and McAfee had a plug-in that worked with it that would filter out spam. It was extremely good as I have a business e-mail account that is linked to my web site so I was getting tons of spam. McAfee seemed to get </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">99</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">% of it and if any did get missed there was a useful little feature that allowed you to mark any missed spam mails as spam and then report it to McAfee for evaluation. Great, I was really impressed and happy. </span><br />
<br />
<span class="currency_converter_text">Last March I upgraded my version of Tbird to version </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">. The new version of this mail client was brilliant but I quickly realised that my spam was not being filtered any more by McAfee. Not to worry, I just need to highlight the spam mails and click on the McAfee Anti-Spam button and they will be dealt with...or not as the case turned out. The McAfee anti spam plug-in was not working at all.</span><br />
<br />
<span class="currency_converter_text">Now you might think this is a bit irrelevant considering that Thunderbird comes with it's own junk filter but if you are a thunderbird user who gets flooded with spam as I do you will know that the Tbird junk filter is not really that good. It only gets about </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">80</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">% which still leaves me with </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> or more spam mails to manually weed out each day. Added to that, marking mails as spam only effects how you filter your mails where as the McAfee system would take this data and if the mails were indeed found to be spam they would place a block on the server sending them out, thus helping to combat the problem at source.</span><br />
<br />
<span class="currency_converter_text">My first thought was to un-install McAfee and re-install it as I knew that is what their support guys would get me to do. I didn't work so on </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">31</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">st March </span><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">2010</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> I contacted McAfee support to report the problem. Straight away they asked me to un-install it and re-install it again. They insisted on this even though I had told them I had already done that. I did it again but it still didn't work. They checked all my settings and then told me the problem would be escalated and I'd get a call back.</span><br />
<br />
<span class="currency_converter_text">I was called back by McAfee a few days later by the Tier </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">2</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> support team who promised they would be able to fix this issue there and then. The guy got me to un-install McAfee and re-install it again and guess what? It didn't work.</span><br />
<br />
This went on for several weeks and I lost count of the amount of times the product was re-installed and my PC re-booted but needless to say there was no change. Eventually I was told that a new version of McAfee was being rolled out and that when it eventually got to me and I had installed it the problem would be fixed once and for all...promise.<br />
<br />
<span class="currency_converter_text">Last Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">11</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th August </span><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">2010</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> I got the new version of McAfee and it was installed straight away. I checked thunderbird - no change, the McAfee Anti-Spam was still not working. I closed down Tbird and restarted it again but still no change. I contacted McAfee support. They sent me a link to their uninstall application that was supposed to remove all traces of McAfee from my system which I followed. I rebooted my PC. Re-installed McAfee. Re-booted my PC and started Tbird and guess what?...It still didn't work. The support guy said he would 'Escalate' the problem and I would get a call back. (Strong feeling of de ja vu). I got a call back on Friday and once again the guy told me he would fix this problem. He took control of my screen but didn't seem to do anything much other than aimlessly click on a few things now and then. He set up a filter to filter out e-mails containing a specific word in the title and then sent me a mail with that word and proved to himself that the filter really wasn't working. He then said...you guessed it...you need to un-install the produce and re-install it again. I protested this time saying that it would not work as the previous support agent had already got me to do just that. This guy simply told me that it would work and I must do it again. Hey ho! so I un-installed it and re-installed it and re-booted as requested and the support guy comes back on line and tell me the problem is fixed even without checking Thunderbird. I tell him he can't possibly know that and open Thunderbird up and prove to him that nothing has changed and McAfee anti-spam was still not doing anything. There is a long pause then...a very long pause. By this time I had been in conversation with him for </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> hour and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">40</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> minutes and it was getting late. Hence I told him I had to start getting the dinner ready and he agreed to call me back on Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">14</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th. </span><br />
<br />
I won't be holding my breath for a result but i really do think McAfee need to get this issue sorted. I have run a search on Google and it seems I'm not alone with this problem. I am getting particularly frustrated with their support service as they are simply wasting my time and theirs by constantly going over the same ground. They need to spend their time working out a fix for the problem rather than simply asking their clients to keep doing something that doesn't have any effect.<br />
<br />
I will let you know what happens from here on but I suspect I'll be asked to re-install McAfee again, and again, and ag...<br />
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<b><span class="currency_converter_text">Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">16</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Aug</span></b><br />
<br />
<span class="currency_converter_text">No calls received between </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am and </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am as arranged. I did get a call at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">11</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am from someone but as I was driving at the time I could not answer it. There was no number listed so i could not phone back so it might have been them.</span><br />
<b><br />
</b><br />
<b><span class="currency_converter_text">Tuesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">17</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Aug</span></b><br />
<br />
<span class="currency_converter_text">Got called at precisely </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am but this was not a day I had arranged for a call back. Tuesdays are always busy days for me and I was getting ready to go out. They apologised for not contacting my on Monday and said it was due to technical reasons. The guy arranged to call me back at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">5.30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">pm that day.</span><br />
<br />
<span class="currency_converter_text">I did not get called until </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">6.20</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">pm. The guy asked me if the problem was still there? (As if it might just go away by itself after all this time!) I told him, No. He asked if it was convenient to take control of my computer now. I said I could give him half an hour. He told me he would need at least an hour to sort this matter out we arranged for him to call me back in the morning between </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am and </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am. This is really a bit of a nuisance as if he doesn't call until just before </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am I going to run out of time again if he really does need an hour but I do need to get to the bottom of this. Although, to be honest, I can't see as this new guy will do anything different from the technicians that have said they would sort the problem out before. Still, I might be wrong. I'll let you know tomorrow.</span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">18</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Aug - </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10.37</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am</span></span></b><br />
<span class="currency_converter_text"><br />
</span><br />
<span class="currency_converter_text">No phone call received. Have to go out now anyway.</span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text">Saturday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">21</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">st august - </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8.25</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am</span></span></b><br />
<br />
<span class="currency_converter_text"> </span><br />
<span class="currency_converter_text"><span class="currency_converter_text">Finally got a call from McAfee. The guy said they had technical problems so could he please arrange a time for a call back! I won't be available now until the </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">st Sept so a call back has been arranged for then between </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">am. I told him that there is no point if all they are going to do is un-install McAfee and then re-install it. He wouldn't comment.</span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">st Sept</span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"> </span></span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">McAfee called me at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">08.30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">pm! I was eating a late dinner so there was no way I was going to take that call then. They arranged to ring back on Monday morning between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> </span><u>am.</u></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text">Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">6</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Sept</span></span></b><br />
<span class="currency_converter_text"><br />
</span><br />
<span class="currency_converter_text"><span class="currency_converter_text">McAfee rang at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10.05</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> am just as I had given up on them and was in my car taking my dog to the vet. Having stayed in waiting for them to ring again I was not too impressed. They have arranged to ring back between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> & </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> am on Thursday. Umm, I wonder.</span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Thursday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">9</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Sept</span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"> </span><br />
</span><br />
<span class="currency_converter_text"><span class="currency_converter_text">No call came despite waiting in. At lunchtime I got an e-mail from them saying they called but didn't get a reply. Well I don't know who they called because all calls on the number I gave them are logged even if I don't answer and there were no calls at all. I've now told them they will have to take pot luck in calling me as I simply can't keep waiting in for them.</span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">17</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Sept</span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"> </span><br />
</span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">McAfee called me at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">12</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> noon but I was out riding. I arranged for them to call me back at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">14.30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> which the caller accepted. I waited in by my PC from </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">14.15</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> to </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">15.45</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> before finally giving up. No further calls came at all that day so I was quite annoyed when they sent me another e-mail to say they had tried but been unable to get in touch with me by phone. My reply was quite curt. I reminded them my phone is with me and switched on </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">24</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">/</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">7</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> and all calls are logged. I have also informed them that I will be unlikely to renew my subscription once it expires. They have not responded.</span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Thurdsday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">16</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Sept </span></span></span></span></b><br />
<br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Got a call from McAfee at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">17</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> today. I was home so was able to let the agent take control of my computer remotely while I watched. He initially did not seem up to speed with my problem as asked me to explain it again. I told him there was no point un-installing the product and re-installing it again as it had been tried countless times before. He tested the Anti-spam feature on an e-mail and discovered for himself that it was not working. He said he would need some time to research the problem and asked me if it was OK to be placed on hold which I accepted. After about </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> minutes he came back and tried the anti-spam feature again. Still not working. He then looked at the Thunderbird version information and then seemed to do nothing for quite some time. Eventually he said he would need to seek further advice and call me back. I arranged for him to call me back before </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">9</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> am on Monday and told him I had an appointment at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> so would need to go out before then. He agreed and the call ended after </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">45</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> minutes. </span></span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">20</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Sept</span></span></span></span></span></b><br />
<br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">No call came in the morning - now there's a surprise. Finally got a call at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">7</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">pm just as I was in the middle of cooking my dinner. Arranged for him to call back before </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">09</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> hrs on Wednesday. He promised the call would be made. Ha!</span></span></span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">22</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">nd Sept</span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"> </span></span></span><br />
</span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">No call came in the morning. Got a call at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">22</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> hrs after I had gone to bed! Didn't answer it and no message was left. </span></span></span></span></span><br />
<br />
<span class="currency_converter_text"><b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Thursday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">23</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">rd Sept </span></span></span></span></b></span><br />
<br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Got an e-mail from McAfee Support to say that they had been unable to contact me and would I please provide them with a convenient time for them to call! Told them it was a waste of effort providing them with a convenient time as they never stick to it anyway.</span></span></span></span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">14</span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">00</span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> hrs I got a phone call from McAfee while I was having lunch with a friend in a pup. Clearly I couldn't give them control of my PC then. The guy insisted I provide a convenient time for him to call back so I told him it was pointless as they never stuck to it. He apologised yet again and once again promised to call at the allotted time. I suggested they called BEFORE </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">09</span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> bst on Wednesday next (</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">29</span></span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th). We shall see.</span></span></span></span></span><br />
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<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">29</span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Sept</span></span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"> </span></span></span></span><br />
</span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">No phone call. That afternoon I got another e-mail to say they had been unable to contact me. Yeh, right! they wanted me to provide another time for them to call back...again. I suggested between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0800</span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0930</span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> am on Friday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">st Oct. </span></span></span></span></span></span><br />
<br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><b><span class="currency_converter_text">Thursday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th Sept </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">08</span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">04</span></span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> am</span></b></span></span></span></span></span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"> </span></span></span></span><br />
</span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"> </span></span></span></span>It's our wedding anniversary and I'm manhandling (or should I say woman handling) a very large bouquet of flowers into a vase. My mobile rings, I can't take it. I later see there was no number recorded so probably McAfee. An hour or so later I get another e-mail from McAfee to say they had been unable to contact me. Well there's a surprise. I told them in bold letters they should read my previous reply and stick to the time arranged. Still, at least this time they were telling the truth about making the call.</span><br />
<span class="currency_converter_text"><b><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">00</span></span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> am</span></b> - obtained a UK phone number from their web site that I thought might be for their head office. Rang it but got put through to the Philippines! Oh well, at least it wasn't India so I'm probably speaking to a different team. I explained the problem that I was having with the Indian tech support team and was advised that if the phone call didn't come through tomorrow morning I should call the Philippines team back and they would deal with it. </span><br />
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</span><br />
<b><span class="currency_converter_text"><span class="currency_converter_text">Friday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">st October </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">08</span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> am</span></span></b><br />
<span class="currency_converter_text"><br />
</span><br />
<span class="currency_converter_text">Got a call from BinuS from McAfee. I mention his name because this guy was particularly useless. I gave him full access to my PC and he looked at the McAfee settings, changed the security level from Balanced to Aggressive, closed down Thunderbird and them told me it was all fixed and I should have no further problems. He was ready to sign off saying I should just monitor the situation so I replied by telling him he had made no difference at all and promptly proved it. I told him that if there was no fix for this problem at present then fine, they should just say so, as long as they promise to get back to me once a fix is found. He didn't respond to this but instead turned off the anti-spam spam toolbar for all e-mail clients and rebooted my PC. When my PC booted up again I got a message to say the session had ended. Initially I thought he would restart it or phone me back to restart the session with me but no, nothing happened, not even an e-mail. I opened Thunderbird and the Anti-spam toolbar was still there and not working. I sent McAfee support and e-mail asking what happened.</span><br />
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</span><br />
<span class="currency_converter_text"><b><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">09</span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">26</span></span></span></span></span></span></span></span></span></span></b><span class="currency_converter_text"> got a phone call from BinuS asking to reconnect the session. He checked Thunderbird and the McAfee settings and saw it was still not working. There was then a long pause of about </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">7</span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> minutes so I asked what was happening. He didn't say but went to my browser, Firefox, and closed it down without saving my tabs that I had open or even giving me a chance to do so. I was not happy as one of the web sites I had been viewing contained details of a monitor and printer calibrator that was being sold cheaper than anywhere else and I had spent ages hunting for for it. Who knows, maybe he saved me from spending £</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">390</span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> or maybe he cost me an extra £</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">50</span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> which would have been my saving. Anyway, he apologised and then started trying to hunt for it again but i had to stop him as I really wanted him to fix the McAfee problem. He told me he would have to ask the advice of a higher team and get back to me. Another phone back has been arranged for Monday between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0800</span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> & </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0930</span></span></span></span></span></span></span></span></span></span><span class="currency_converter_text">. Heyho!</span></span><br />
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<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">4</span></span></span></span></span></span></span></span></span><span class="currency_converter_text">th October</span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"> </span></span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">No phone call this morning. Got a call at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">12.11</span></span></span></span></span></span></span></span></span><span class="currency_converter_text">pm from McAfee while I was out walking my dog. The guy said he had been unable to access my file this morning as they had had a server problem. I do not have a clear schedule this week so I was unable to make a call back appointment with any certainty. I provisionally told them they could call me between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0800</span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0930</span></span></span></span></span></span></span></span></span><span class="currency_converter_text"> on Wednesday morning but that I could not guarantee being in when they did.</span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">6</span></span></span></span></span></span></span></span><span class="currency_converter_text">th October</span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">No phone call came in the morning but I got called in the afternoon while I was once again walking my dog. Arrangement made for them to phone me back between )</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">800</span></span></span></span></span></span></span></span><span class="currency_converter_text"> & </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">9.30</span></span></span></span></span></span></span></span><span class="currency_converter_text">am next Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">13</span></span></span></span></span></span></span></span><span class="currency_converter_text">th.</span></span></span></span><br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><br />
</span></span></span></b><br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Thursday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">7</span></span></span></span></span></span></span></span><span class="currency_converter_text">th october</span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span></span></span></span></span></span></span><span class="currency_converter_text">pm. Got a call from McAfee while I was driving (on the hands free). Told them this was certainly not a convenient time to call me and suggested they stuck to the prearranged time.</span></span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">13</span></span></span></span></span></span></span><span class="currency_converter_text">th October</span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Well it would be the </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">13</span></span></span></span></span></span></span><span class="currency_converter_text">th! McAfee rang just before </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">9</span></span></span></span></span></span></span><span class="currency_converter_text">am but my phone decided to develope a fault and would not allow me to answer it. Phone now been sent to Nokia for repair and sim card placed in a spare phone. E-mail received from McAfee to say they had been unable to contact me. Apology sent.</span></span></span></span></span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><br />
</span></span></span></span><br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Thursday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">14</span></span></span></span></span></span></span><span class="currency_converter_text">th October</span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">08.42</span></span></span></span></span></span></span><span class="currency_converter_text">am, call received from McAfee to say a supervisor would now be dealing with this case and asking me to arrange a call back time. Call arranged for Monday morning between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">08.00</span></span></span></span></span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">09.30</span></span></span></span></span></span></span><span class="currency_converter_text">am.</span></span></span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">18</span></span></span></span></span></span><span class="currency_converter_text">th October</span></span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">09</span></span></span></span></span></span><span class="currency_converter_text">:</span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span></span><span class="currency_converter_text">am - Got a call from McAfee but not from the supervisor as promised. This was another agent wanting to ask me for a convenient time for a supervisor to call me back! I told him the convenient time 'as arranged' was now but he said no supervisor was available and I would have to make another time available. I told him I was getting extremely fed up with all this and that they clearly had no idea when 'convenient' meant. I gave him the url of this blog so he could read for himself just how fed up with all this I am. New 'convenient time' arranged for Thursday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">21</span></span></span></span></span></span><span class="currency_converter_text">st between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0800</span></span></span></span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0930</span></span></span></span></span></span><span class="currency_converter_text">am.</span></span></span></span></span></span><br />
<br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10.00</span></span></span></span></span><span class="currency_converter_text">am - Sods law, a meeting I had planned for Wednesday morning has just been changed to Thursday when McAfee are due to call. I have now sent McAffee an e-mail asking for their call to be made to me on Wednesday morning (same time as before) instead. I have asked them to acknowledge the e-mail so I know to expect the call.</span></span></span></span></span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">20</span></span></span></span><span class="currency_converter_text">th October</span></span></span></span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0717</span></span></span></span><span class="currency_converter_text">am - got a call from McAfee - I wasn't even fully dressed and hadn't had any breakfast! I asked the guy if he could phone back at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span></span></span><span class="currency_converter_text"> but he said it would be </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">12</span></span></span></span><span class="currency_converter_text">pm. I told him </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">12</span></span></span></span><span class="currency_converter_text">pm was no good as I would be out so he said he needed to arrange a convenient time for a call back tomorrow. I told him the convenient time was this morning between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0800</span></span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0930</span></span></span></span><span class="currency_converter_text"> as arranged and I'm afraid I lost my temper at this point. He insisted it could not be dealt with then and I would have to make another appointment as the situation was complicated and would have to be escalated to a higher level. I told him there was no convenient time and hung up. Let's face it, they never wanted to fix this problem, they were simply trying to get me to this stage where I told them not to bother. But, I'm not done, I still have plan 'B' so I shall take it higher myself although to be honest, it would be far simpler to just ditch McAfee and get some decent software.</span></span></span></span></span></span></span></span><br />
<br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0855</span></span></span><span class="currency_converter_text">am - Further call received from McAfee to apologise. They had just read this blog and were very sorry for the inconvenience caused and offered me a </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span></span><span class="currency_converter_text"> months extension on my McAfee service by way of compensation. The guy explained that only their researchers would be able to deal with this problem with Thunderbird </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span></span><span class="currency_converter_text"> so the case needed to be escalated. I was persuaded once again to provide a 'convenient time' for a call back from the researchers. Call arranged for between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0800</span></span></span><span class="currency_converter_text"> and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0930</span></span></span><span class="currency_converter_text"> on Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">25</span></span></span><span class="currency_converter_text">th Oct. (Not sure when the clocks go back, think it might be this weekend but I explained that to them.)</span></span></span></span></span></span></span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">25</span></span><span class="currency_converter_text">th October (Day of temporary closure)</span></span></span></span></span></span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">0935</span></span><span class="currency_converter_text"> - Got a call from McAfee to say the problem had been escalated to the team of research engineers. I was informed the problem was with the Thunderbird update (I knew that) and that as yet they did not have a fix for it (I had been waiting for them to confirm that). I was assured that they were working on a patch to resolve the issue and that once it was ready for release I would be notified. He also said this case would remain open in the mean time so I would not be forgotten. </span></span></span></span></span></span></span></span></span></span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">This is what I was hoping they would have told me months ago. It was pretty clear to me that they didn't have a fix for it right from the start so why they had to keep stringing me on is beyond me. It has cost me a fortune in lost time and seriously dented my faith in the company. Hopefully now they will get this patch working and eventually fix the problem but at least in the mean time I don't have to keep hanging and waiting in for phone calls.</span></span></span></span></span></span></span></span></span><br />
<br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><b><span class="currency_converter_text">Saturday </span><span class="currency_converter_text">18</span><span class="currency_converter_text">th Decenber </span><span class="currency_converter_text">2010</span><span class="currency_converter_text"> (Result!)</span></b></span></span></span></span></span></span></span></span></span><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"> I have just noticed that McAfee anti-spam is now working in Thunderbird! Probably as a result of an update that came through last night. Wow, finally. I'm sure McAfee will contact me soon just to make sure it's all OK but even if they don't I'm just pleased it's finally resolved.</span></span></span></span></span></span></span></span></span><br />
<br />
<b><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Monday 20th December 2010 - spoke too soon :-( </span></span></span></span></span></span></span></span></span></b><br />
<span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text"><span class="currency_converter_text">Seems like it's only partially fixed as it is only working on one account. I have two set up in thunderbird; one is a standard pop3 account and the other is an imap account. McAfee anti spam is not working with the imap account for some reason. I just keep getting a warning message which states "You cannot perform this action in the current Thunderbird folder" Oh well, at least there is some progress.</span></span></span></span></span></span></span></span></span><br />
<iframe height="130" scrolling="no" src="http://www.fxware.com/forex-currency/add-on/?a=16&up_l=en" style="background-color: white; border: 2px solid rgb(255, 107, 8); display: none; left: 106px; position: absolute; top: 2248px; z-index: 100;" width="260"></iframe>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-78390022409740224482010-06-09T21:39:00.003+00:002010-06-10T16:54:40.299+00:00US Visa Application ScamWhen it comes to scams there are some people or companies you you expect to be scammed by but a government run organisation you might not trust but you wouldn't expect them to run a scam. Well, the US embassy certainly seems to be doing just that right now with it's new visa application system.<br />
<br />
<span style="font-family: Trebuchet MS;">I don't think it started out with the intention of being a scam but, as it has been going on for quite a while now and they know people are losing loads of money in their system and they have not done anything about it, it clearly is now a scam.<br />
<br />
<span class="currency_converter_text"> If you want to enter the country or transit it and you don't qualify for the visa waiver program you have to get a visa. Fair enough so far. We are (were) to be going to Miami on </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">30</span></span><span class="currency_converter_text">th of this month to meet a friend who has his own twin engine aircraft. The next day we were going with him to the Caribbean and then on to Brazil. Our return to the UK would be via a commercial flight out of Rio. As we were not returning to the UK from the US we apparently require a visa. To get a visa you have to fill out an application form on-line and send it off to them. There is a really cheesy YouTube video trying to sell the idea of how easy the new system is on the Embassy web site. We did that about </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">6</span></span><span class="currency_converter_text"> weeks ago as soon as we had had the holiday confirmed. We waited for a week and didn't hear anything so I checked the Embassy web site again and discovered you have to phone the Embassy to book an appointment. The phone number you HAVE to use is a premium rate number and by premium I'm talking £</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1.20</span></span><span class="currency_converter_text"> per minute! I rang it as soon as I realised but first I wanted to confirm we would definitely require a visa. I was put on hold for over </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">6</span></span><span class="currency_converter_text"> minutes while they discussed the matter and the guy I was speaking to finally confirmed I would. He then said I'd have to ring back on this number to book an appointment. I asked him if he could put me through but he told me that there were no appointments and none would be available for booking until after the </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">7</span></span><span class="currency_converter_text">th June. I informed him we were hoping to fly on the </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">30</span></span><span class="currency_converter_text">th and asked if he could check and see if there would be an opportunity to book anything in time or if all the dates up till then were already booked. He said he couldn't check that and I'd just have to ring back. That was the end of that call, </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">10</span></span><span class="currency_converter_text"> minutes.</span><br />
<br />
<span class="currency_converter_text"> Another friend who was also joining the trip said he had managed to get a visa by going to the Belfast Embassy. So I phoned the premium rate visa line number again and asked about getting an appointment there instead. I was told that both the Belfast and London Embassy appointments are dealt with by the same department and neither had any appointments available. This time I was told the try again after the </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">4</span></span><span class="currency_converter_text">th June. That was a </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">5</span></span><span class="currency_converter_text"> minute call.</span><br />
<br />
<span class="currency_converter_text"> On the </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">4</span></span><span class="currency_converter_text">th June I rang at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">9</span></span><span class="currency_converter_text">am. I got the initial recording warning me how much the call was costing and then the options to press for booking a visa appointment (Optio </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">1</span></span><span class="currency_converter_text">). I pressed option </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">1</span></span><span class="currency_converter_text"> and got another recorded message saying "We are currently experiencing very high call volumes at the moment and cannot answer your call. Please ring back later" and the line is cut off. At least £</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1.20</span></span><span class="currency_converter_text"> wasted. I rang again an hour later - ditto. I rang the Embassy switchboard and the spoke to a receptionist who just told me that as they had changed the system and the lines had only just reopened they were getting a very large number of calls and I should just try again later. She said it would be quieter between </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">4</span></span><span class="currency_converter_text"> & </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">5</span></span><span class="currency_converter_text">. She would not give me any idea as to the likely hood of getting an appointment in time for our trip. I rang the appointment line at lunchtime, at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">4.59</span></span><span class="currency_converter_text"> and just before the lines closed at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">8.30</span></span><span class="currency_converter_text">pm but still the same result. </span><br />
<br />
<span class="currency_converter_text"> Oh, and between the lines closing for appointments and them reopening the cost of each individual visa appointment has gone up from $</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">131</span></span><span class="currency_converter_text"> to $</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">140</span></span><span class="currency_converter_text">. This is non refundable and has to be paid up front once you get through for each visa applied for. </span><br />
<br />
<span class="currency_converter_text"> Saturday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">5</span></span><span class="currency_converter_text">th - lines opened at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">9</span></span><span class="currency_converter_text"> and I rang on the dot. Same result. I phoned </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span><span class="currency_converter_text"> more times that day up to </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">4</span></span><span class="currency_converter_text"> when they closed and no change. Each time this is costing at least £</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1.20</span></span><span class="currency_converter_text">. Sunday they are not open. Monday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">7</span></span><span class="currency_converter_text">th, lines opened at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span><span class="currency_converter_text"> and I rang at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span><span class="currency_converter_text"> to the second. I was a fraction too quick and the lines were still closed. I rang straight back and got the 'We are currently too busy' message again. </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">5</span></span><span class="currency_converter_text"> minutes later I tried again. I rang the switchboard again and this time spoke with a very sympathetic lady who understood my problem and said she would put in a report as there were a number of people in my situation and it wasn't good enough. She also thought it was unlikely that if I did get through that there would be an appointment available in time. I asked if it would be possible to go to the Embassy in person to book the appointment but she told me that phoning that premium rate number was the ONLY way to book an appointment, nothing else would be acceptable.I tried appointments line again that lunchtime, at </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">4.30</span></span><span class="currency_converter_text">, </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">6.15</span></span><span class="currency_converter_text"> and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8.45</span></span><span class="currency_converter_text"> but no change.</span><br />
<br />
<span class="currency_converter_text"> Tuesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">8</span></span><span class="currency_converter_text">th. Once again I rang dead on </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">8</span></span><span class="currency_converter_text">am, same result. I rang at lunchtime and now there is an additional recorded message straight after the first one warning of the cost that states that due to 'Unprecedented call volumes waiting times to speak with an agent were between </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">8</span></span><span class="currency_converter_text"> and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">10</span></span><span class="currency_converter_text"> minutes</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span><span class="currency_converter_text">. OK I thought, it'll cost me £</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">12</span></span><span class="currency_converter_text"> but at least I'll get an answer and hopefully an appointment. The next recorded message comes on for the options to press and I select </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span><span class="currency_converter_text"> thinking I'll be on hold for a while but should get answered. No, the same old recorded message came on saying how they cannot take your call and please ring back later! I rang again that evening but it was just the same. </span><br />
<br />
<span class="currency_converter_text"> Today, Wednesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">9</span></span><span class="currency_converter_text">th. I ring again at </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">8</span></span><span class="currency_converter_text">am on the dot and get the same message complete with the extra bit and still don't get through. I have tried </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span><span class="currency_converter_text"> more times since then. I left a message on their blog but it got scrubbed, no surprises there. If I could be told there was no hope of getting an appointment in time for our trip at least I could stop calling and try and salvage what we can of our holiday. We will lose all the money we paid for our flights as they are non refundable. </span><br />
<br />
<span class="currency_converter_text"> The Embassy must be creaming in the money on this phone line as I am clearly not the only one desperate to get through. Each time someone calls it is at least £</span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1.20</span></span><span class="currency_converter_text"> which is more than a lottery ticket and for me at least, I would have more of a chance if I did do the lottery than I have of getting a visa appointment. I don't gamble and I don't normally ring premium number ever. If it was a first come first serve system it would be fairer but the chances of getting through are just based purely on luck. What are they doing with all the money they are making on this scam? I'm sure it's just going to the Embassy coffers. I wouldn't mind so much if it was donated back to the British people to help pay of some of our huge debt seeing as it is Brits they have conned the money from but I think that is extremely unlikely.</span></span><br />
<br />
<span style="font-family: Trebuchet MS;"><span class="currency_converter_text"><span class="currency_converter_text">Thursday </span><span class="currency_converter_link" title="Convert this amount">8</span><span class="currency_converter_text">.am - same old story. </span></span></span><br />
<span style="font-family: Trebuchet MS;"><span class="currency_converter_text"><span class="currency_converter_text">I finally got through this afternoon as they changed the system to allow people to queue. Unfortunately the earliest appointment they could offer was next Wednesday 16th but the processing time for the visa should my interview be successful is currently 5 - 10 working days and we only have nine. The risk that our passports and visas might not arrive in time for our flights on the 30th is too much of a risk and too much worry. Better to cut our losses now and try and work on a fall back holiday than spend the next couple of weeks stressing about it and find we have nothing at the end.</span></span></span><br />
<br />
<span style="font-family: Trebuchet MS;"><span class="currency_converter_text"><span class="currency_converter_text">This is one experience I am not gong to be able to forget. </span></span><br />
</span>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com2tag:blogger.com,1999:blog-10502941.post-78170165171248343192010-05-28T14:40:00.002+00:002010-05-28T14:59:46.533+00:00Excel Communication - excel in deception<span class="currency_converter_text">I don’t normally take any notice of cold callers either from phone calls or at the door. </span><span class="currency_converter_text">Yesterday I got called by an lady with an Asian accent who gave her name a Sarah and said she was calling from T-mobile, who is my network provider. Instead of a phone number being displayed on my phone when she called I just had the word 'call'. She asked me to confirm my name which she gave so I did and then asked me to verify who I was by supplying my post code, house number and the make of my phone. I said she should already have these details on the account but she again said she needed them to varify my identity so she could check and see if I was due an upgrade to a better deal and new phone on a business account. I finally gave her the details. She then asked if my business was Sally Jane Photographic Art, a detail I know T-mobile does not have. I was now very suspicious but she seemed to already have all the information she needed. She then said I should expect a call back tomorrow with an offer.</span><br />
I contacted T-mobile and they told me they would never call with details of better offers and if ever they called for any reason their phone number would be displayed.<br />
<span class="currency_converter_text"> Today I got a call from </span><span class="currency_converter_text">a man who said he was calling from T-mobile. the number displayed was </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">01952211670</span></span></span>. <span class="currency_converter_text"><span class="currency_converter_text">He wanted to offer me an upgrade to a business account that would only cost £</span><span class="currency_converter_link" title="Convert this amount">15</span><span class="currency_converter_text"> per month and give me tons more free calls, texts and also voice mail as well as a new handset. </span></span><span class="currency_converter_text">He said it didn't matter that my contract was still fairly new as it was with the same company. Still suspecting this might be a scam I suggested he e-mailed me the details. He told me his e-mail was not currently working but if I gave him an e-mail address he would try and do so later tonight.</span><br />
After the call I phoned the number back and it was answered by an automatic answering service for Excel communications.<br />
Should he e-mail me I shall report him and his company to Trading Standards but I doubt he will, somehow.<br />
I have since checked the Excel-communications web site and they don't even deal with T-mobile in the first place. <br />
<div id="TixyyLink" style="background-color: transparent; border: medium none; color: black; overflow: hidden; text-align: left; text-decoration: none;"><br />
<br />
See http://www.webologist.co.uk/2010/05/consumer-warning-excell-communications-and-orange-mobile.html for a review from someone who wasn't so lucky</div><iframe height="130" scrolling="no" src="http://www.fxware.com/forex-currency/add-on/?a=01952211670&up_l=en" style="background-color: white; border: 2px solid rgb(255, 107, 8); display: none; left: 172px; position: absolute; top: 271px; z-index: 100;" width="260"></iframe>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com12tag:blogger.com,1999:blog-10502941.post-35117392582313378752010-05-17T13:09:00.000+00:002010-05-17T13:09:26.384+00:00European Health Insurance Card EHICThe European Health Insurance Card is required by all UK citizens when travelling through Europe in the event they require emergency medical treatment. It replaced the E111 form that used to be required. The cards are valid for 5 years after which they can be renewed either <a href="http://www.ehic.org/?gclid=CJjy_NGe2aECFQIslAodCifVKQ" linkindex="16">on-line</a>, by phone (tel 0845 6062030) or at a post office. <br />
If you are thinking of renewing or applying for an EHIC on-line my advice to you is don't unless you like wasting money. If you renew or apply for your card on-line you will be asked to pay nearly £10 for each card when you can get it done for free over the phone or by going into your post office. Although the fee is made clear on the web site it is not mentioned that it is free if you use the other methods. <br />
<b>The downside</b> - The only downside is the time it takes to process the application but it's barely worth worrying about. If you apply on-line and pay the fee you are told to expect the card to take up to 7 days to arrive. By phone it is between 7 & 10 days so not a lot of difference. OK, if you go into a post office then it can take up to 21 days but as long as your application is in the system it doesn't matter if your card doesn't arrive on time for your date of travel. You are given a phone number you can use should you need to in the event you requiring emergency treatment whilst you are abroad.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-67533539835168161722010-04-19T08:03:00.001+00:002010-04-19T08:12:01.625+00:00Volcanic dust over Kent<div class="separator" style="clear: both; text-align: center;"><a href="http://farm3.static.flickr.com/2697/4534190230_df66d4b829_b.jpg" imageanchor="1" linkindex="16" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="http://farm3.static.flickr.com/2697/4534190230_df66d4b829_b.jpg" width="240" /></a></div><span class="currency_converter_text">Yesterday was a beautiful sunny day on the ground and as we needed to go to the hangar for a maintenance job we decided to go for a quick evening flight. At only </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">2,000</span></span><span class="currency_converter_text">' we could start to see the murkiness of the volcanic dust cloud above us. OK so it's not unusual to have haze cutting down the visibility, nor is it unusual to have a dark smudge in the sky at the *inversion level especially this close to London, but this did seem excessively grotty for want of a better term, particularly as you don't normally see the inversion layer when looking towards the sun. I know some countries, and even some parts of our country have it far worse than this as we are just on the edge here.</span><br />
<br />
*The inversion is a level in the atmosphere where two masses of air sit on top of each other. The layer below will be warmer air trapped my a layer of colder air on top. You often get a layer of cloud here but on blue cloudless days you can often see a dirty smudge just below this layer when looking away from the sun. This is all the dirt, dust and pollutants that get mixed up in the air and have risen in the warm air to the top of this level just like smoke floating to the ceiling of a room. You don't normally see it looking towards the sun even though it's there due to an optical illusion just like you can't see a rainbow in that direction, but on this flight we could see it in all directions.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com1tag:blogger.com,1999:blog-10502941.post-80030949282251352142010-03-24T11:02:00.000+00:002010-03-24T11:02:36.159+00:00Film ScannerI now have a film scanner which will allow me to work from negatives supplied by clients where I am otherwise unable to take the photographs myself and the client does not have access to a digital camera. 35mm or medium format film only. All negatives will be returned once scanned.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-66156311071151953132010-03-10T09:06:00.000+00:002010-03-10T09:06:47.031+00:00National Association of Photoshop Professionals (NAPP)NAPP is an association for Photoshop users run by the Photoshop guru Scott Kelby. It allows members access to a comprehensive range of training videos and tutorials as well as tons of other benefits. There is a help desk to answer any questions or resolve any problems with Photoshop or Lightroom, members forum, discounts on purchasing hardware and software including Adobe software, a magazine produced 8 times a year and much much more. It's even recognised by Adobe themselves. Interested? just click on the image below to find out more.<br />
<a href="https://www.photoshopuser.com/signup/?aid=rhcpjg&code=friend" linkindex="33" title="My link to the National Association of Photoshop
Professionals"><img alt="Where everyone learns Photoshop - National
Association of Photoshop Professionals" src="http://www.photoshopuser.com/members/downloads/napp-referral-banners/napp_300x250-0408.jpg" /></a>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-68773249238221670632010-03-01T08:35:00.001+00:002010-03-01T08:48:43.829+00:00Sabadell Airport, Ideal for Barcelona GA<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi70lryh7A_aYEjfvtq-s28w4q7ltnrSY0wPjoBljjs4Tl240lL2iCcSpcv7-JILDF_o9S2b47d79Wn1jsKoGaQTopYf9wDlDR0FVp04xhQRZxlt1DeNB6JZzNkydxwELAlxtOQ_w/s1600-h/20100223_1107c.jpg" imageanchor="1" linkindex="18" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi70lryh7A_aYEjfvtq-s28w4q7ltnrSY0wPjoBljjs4Tl240lL2iCcSpcv7-JILDF_o9S2b47d79Wn1jsKoGaQTopYf9wDlDR0FVp04xhQRZxlt1DeNB6JZzNkydxwELAlxtOQ_w/s320/20100223_1107c.jpg" /></a></div><span class="currency_converter_text">After our trip to Futuroscope we flew off in search of some sun. The only place in Europe that had any decent weather at the time was Barcelona. Previously when visiting Barcelona we had used the main airport but that is horrendously expensive for general aviation (GA) so we decided to go to a smaller airfield about </span><span class="currency_converter_link" title="Convert this amount">12</span><span class="currency_converter_text"> miles west of Barcelona called Sabadell. </span><br />
<div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsFvVITEtIg0RW_qnxZees2Pce_tKU09n8Ga1nwvCkf77BjJQ2eRKiYBnDJlwnPgF4okFGOIuT1X_lPpMexDZ2gQ_6EYPBaFhjj_3htmWRTZCQ9DI6VzUF0aI48cL3xkDs9nx_RQ/s1600-h/20100223_1111c.jpg" imageanchor="1" linkindex="19" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsFvVITEtIg0RW_qnxZees2Pce_tKU09n8Ga1nwvCkf77BjJQ2eRKiYBnDJlwnPgF4okFGOIuT1X_lPpMexDZ2gQ_6EYPBaFhjj_3htmWRTZCQ9DI6VzUF0aI48cL3xkDs9nx_RQ/s320/20100223_1111c.jpg" /></a></div><span class="currency_converter_text">Sabadell airport turned out to be the perfect choice for GA wishing to visit Barcelona. Landing fees and parking fees are dirt cheap. We paid less than </span><span class="currency_converter_link" title="Convert this amount">6</span><span class="currency_converter_text"> Euros for landing and </span><span class="currency_converter_link" title="Convert this amount">3</span><span class="currency_converter_text"> days parking! Avgas is available and supplied by BP. There is a restaurant on the airfield and vending machines in the terminal. A taxi into Barcelona will cost you </span><span class="currency_converter_link" title="Convert this amount">35</span><span class="currency_converter_text"> Euros and take about </span><span class="currency_converter_text">20</span><span class="currency_converter_text">-</span><span class="currency_converter_text">25</span><span class="currency_converter_text"> minutes but the railway line runs right next to the airfield with Sadabell Sud station almost touching the fence. Unfortunately it is on the wrong side of the airfield but a taxi to the station will only cost about </span><span class="currency_converter_link" title="Convert this amount">5</span><span class="currency_converter_text"> Euros and a single ticket into Barcelona just over </span><span class="currency_converter_link" title="Convert this amount">4</span><span class="currency_converter_text"> Euros. (I'm not sure what a return cost) The journey by train took about </span><span class="currency_converter_link" title="Convert this amount">25</span><span class="currency_converter_text"> minutes to Catalonia Square which is just at the top of the famous Ramblas in Barcelona. You can just make out the railway line in these photos although the station isn't quite visible.</span>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-66259592415510428502010-02-27T10:45:00.003+00:002010-03-01T08:53:31.382+00:00Flying to Futuroscope<div style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi78Hz_liBXm7u-tayGaaBcHVQiAxhppYyJcWo03KNDFjU3G_cmF9ag4yoE4JGM5sYpJpKjlV7uwGC3d6Lw3fXpJr4s7ozzNkJ-35ZCHlGrMGPPyAIzUN-lXCPbMIzOgP6O8tWnVQ/s1600-h/20100221_1061c.jpg" imageanchor="1" linkindex="17" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi78Hz_liBXm7u-tayGaaBcHVQiAxhppYyJcWo03KNDFjU3G_cmF9ag4yoE4JGM5sYpJpKjlV7uwGC3d6Lw3fXpJr4s7ozzNkJ-35ZCHlGrMGPPyAIzUN-lXCPbMIzOgP6O8tWnVQ/s320/20100221_1061c.jpg" /></a><span class="currency_converter_text"></span></div><br />
<br />
<span class="currency_converter_text">For anyone who has not been there Futuroscope is similar to the Epcot centre in Florida, USA. It comprises of numerous IMAX cinemas in </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">2</span></span></span><span class="currency_converter_text">D, </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span></span><span class="currency_converter_text">D and </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">4</span></span></span><span class="currency_converter_text">D as well as various rides and an outdoor water park. The ticket is all inclusive of rides but don't expect that to be the end of your paying out as food, typically, is expensive inside and not very good plus there are loads of boutiques aimed at selling toys to your kids. To be honest, although some of the attractions were very good I'm not sure they are worth the cost and certainly not worth the long queues. We went in the last week of February when some schools were on half term admittedly but the weather was not brilliant. Even so, for some attractions we had to wait </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">45</span></span></span><span class="currency_converter_text"> minutes in a very boring and uncomfortable queue. Some attractions only had about a </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">5</span></span></span><span class="currency_converter_text"> minute running time as well. I would hate to think what the queues would be like in summer! </span><br />
The French, being French, are not very helpful when it comes to people who don't speak their language. There are audio guides available for English and Spanish speakers but you have to ask for them as they are not well advertised. If you don't get one you won't have a clue what is going on in the attractions. Much of the safety advice is also announced on these audio sets and although they are images depicting safety information it is far from comprehensive. <br />
Accommodation around the park is very formulaic. The hotels vary in price but all appeared much-over-muchness with buffet style restaurants and little atmosphere.<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiH06kIvPUVg_rvIhOnxkNoY3RQY6waBkKNEnhEDJvQZ8FfZBdypwfA9ZuHg88QCufAYJZPZ1ACfjc8A2d9eYEEXGELS39URcAU0VmFzNgl-hoE5KDzhdt4g-EneouYP4KghjEJXQ/s1600-h/20100221_1064c.jpg" imageanchor="1" linkindex="18" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiH06kIvPUVg_rvIhOnxkNoY3RQY6waBkKNEnhEDJvQZ8FfZBdypwfA9ZuHg88QCufAYJZPZ1ACfjc8A2d9eYEEXGELS39URcAU0VmFzNgl-hoE5KDzhdt4g-EneouYP4KghjEJXQ/s320/20100221_1064c.jpg" /></a></div><b>Travelling to Futuroscope - Poitiers Airport </b><br />
<div class="separator" style="clear: both; text-align: center;"></div><span class="currency_converter_text">There are many way to get there but typically for us we flew ourselves. There is an airport at Poitiers open for general aviation which is about </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">15</span></span></span><span class="currency_converter_text"> minutes drive from Futuroscope however the taxi fare is around </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">40</span></span></span><span class="currency_converter_text"> Euros.</span><br />
<span class="currency_converter_text">If you are thinking of flying yourself to Poitiers there are a few things you might like to know. There is Avgas available but you really need a Total card. If you don't have one you have to find the refueller who speaks no English and is hard to find. It is also difficult to pay landing and parking fees, you have to leave your details and they send you a bill. As yet we have no idea how much this will be. Exit and entry is via the flying club but they shut at lunchtime for </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">2</span></span></span><span class="currency_converter_text"> hours on Sunday. There is a restaurant available in the main terminal.</span>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-43594937943095187032010-02-19T11:06:00.026+00:002010-03-04T14:32:36.462+00:00PG Tips Decaffeinated - Not Such a Good Choice<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3SOoa7PingoWVWKDPWBoDZhwz3G5p6MMLfN_5H-E6QokNXscuEzra4oXMcZ3ImXwSngf6eqEy9ZJvpCjHB_ono68BaFp1D70U4VsaIO_jOf1S7yhvCtQk-utcsaF9OaWaGvkBqA/s1600-h/20100219_3855a.jpg" imageanchor="1" linkindex="32" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3SOoa7PingoWVWKDPWBoDZhwz3G5p6MMLfN_5H-E6QokNXscuEzra4oXMcZ3ImXwSngf6eqEy9ZJvpCjHB_ono68BaFp1D70U4VsaIO_jOf1S7yhvCtQk-utcsaF9OaWaGvkBqA/s320/20100219_3855a.jpg" /></a></div>Some of you will know that I had to give up caffeine about a year ago because I discovered I was sensitive to it and it was the cause of chronic indigestion. Having given it up I thought everything was fine, no more indigestion and I had found some decaf products I was perfectly happy with. That is until someone mentioned to me that certain methods of decaffeination were actually harmful to health. I took this initially with a pinch of salt but decided to research it for myself anyway. Wikipedia was most helpful on this listing all the various ways caffeine could be extracted from tea and coffee http://en.wikipedia.org/wiki/Decaffeination and true enough there were some very bad ways as well as healthy ways such as the Swiss Water Process. <br />
Next I decided to look at the labels on my products. For instant coffee I use Nescafé Gold Blend Decaf and I was very relieved to see they proudly claim to use the water process for removing the caffeine from their beans. Full marks to Nescafé but I only have one cup a day of that so it wasn't the most important. In the evenings after my main meal I have a cup of ground coffee and for that I use Lavazza Decaffeinated Caffe Espresso. There was nothing on the label about the decaffeination process and nothing on their web site. As there is no e-mail contact information I have had to write to them for details. I'll let you know if they reply. <br />
<span class="currency_converter_text">The most important drink for me however, is tea. I drink </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">6</span></span></span></span></span><span class="currency_converter_text"> mugs of tea a day, two mugs at a time made from </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">1</span></span></span></span></span><span class="currency_converter_text"> bag so </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">3</span></span></span></span></span><span class="currency_converter_text"> tea bags a day. The brand I used was PG Tips Decaf as that had the best flavour, hardly any difference from the non decaf version. Once again there was nothing on the packet to say how the tea was decaffeinated and nothing on their web site. There was a contact form on their web site so I e-mailed them asking about the process. This was the initial response - </span><br />
<br />
<pre wrap=""><i><span class="currency_converter_text">Dear Sally,
Thank you for your email.
The solvent extraction process for decaffeination involves the tea leaves being 'washed' in a solvent that removes almost all of the caffeine. The tea leaves are then dried and packed in the ordinary fashion.
If steam treatment is used to remove the caffeine, it is inevitable that some of the other water soluble components will be removed at the same time, notably the water soluble antioxidant flavonoids which contribute to the taste and the leaves' antioxidant activity. We intend that the black tea leaf blend in PG Decaf provides you with a tea infusion that has the taste you would expect to find in cup of standard PG tips tea. Similarly, we intend that PG Decaf continues to give you a brew that is rich in antioxidant flavonoids. While taste is obviously a matter of personal preference, we know we could not make any claim about antioxidant flavonoids if the caffeine had been removed from the leaves using a water based steam treatment.
As I am sure that you will appreciate, the exact process carried out by PG is commercially sensitive but I do hope that this gives you a better understanding of the methodology and our reasoning.
Kind regards,
Zaheed Khan
Careline Advisor</span></i></pre><i></i><br />
<br />
I then e-mailed back asking them which solvent was used in the process and the reply was as follows - <br />
<br />
<pre wrap=""><i><span class="currency_converter_text">Dear Sally,
Thank you for your continued correspondence.
I can confirm that the the typical solvent of choice for PG tips is Dichloromethane.
If I can be of any further help or assistance, then please do not hesitate to contact me.
Kind regards,
Christopher Fortune
Careline Advisor</span></i></pre><i></i><br />
<br />
<span class="currency_converter_text">Dichloromethane is a carcinogen. There are loads of references to it so it seems strange that they would use it to remove caffeine on the grounds it saved the anti-oxidants when at the same time it could potentially cause cancer itself. I am now searching for a new brew and would welcome any suggestions. In the mean time I will revert to normal tea and try steeping the bags for </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">30</span></span></span></span></span><span class="currency_converter_text"> seconds to remove the caffeine myself, throwing that water away and re-steeping the bags to make my tea. </span><br />
<br />
In fairness, at least PG were honest and did reply; I've yet to hear from Lavazza. <br />
<br />
<b>References</b>...<br />
<a href="http://healthmad.com/nutrition/why-buying-decaffeinated-tea-bags-may-not-be-the-best-choice/" linkindex="33" target="_blank">http://healthmad.com/nutrition/why-buying-decaffeinated-tea-bags-may-not-be-the-best-choice/</a><br />
<a href="http://antoine.frostburg.edu/chem/senese/101/consumer/faq/decaffeinating-coffee.shtml" linkindex="34" target="_blank">http://antoine.frostburg.edu/chem/senese/101/consumer/faq/decaffeinating-coffee.shtml</a><br />
<a href="http://en.wikipedia.org/wiki/Methylene_chloride" linkindex="35" target="_blank">http://en.wikipedia.org/wiki/Methylene_chloride</a><br />
<a href="http://teahousekuanyin.wordpress.com/2009/11/18/" linkindex="36" target="_blank">http://teahousekuanyin.wordpress.com/2009/11/18/</a><br />
<a href="http://www-teahousekuanyin-comearl-grey-decaffienated-htmlfeinating-tea/" linkindex="37" target="_blank">http://www-teahousekuanyin-comearl-grey-decaffienated-htmlfeinating-tea/</a><br />
<a href="http://imsdd.meb.uni-bonn.de/cancernet/600316.html" linkindex="38" target="_blank">http://imsdd.meb.uni-bonn.de/cancernet/600316.html</a> <br />
<a href="http://www.teeccino.com/decaf.aspx" linkindex="39" target="_blank">http://www.teeccino.com/decaf.aspx</a><br />
...the list goes on and on.<br />
<br />
P.s.<br />
I tried the seeping method as a DIY method for removing caffeine from normal tea at lunchtime today and so far it seems to have worked...no indigestion...yet!<br />
<br />
<b><span class="currency_converter_text">Tuesday </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">2</span></span><span class="currency_converter_text">nd March </span><span class="currency_converter_text"><span class="currency_converter_text">2010</span></span><span class="currency_converter_text"> - Tetley and Typhoo Decaf Teas</span></b><br />
I've been checking around for other brands of decaf tea. most manufacturers don't say how they process their tea on the packets so it is a matter of contacting the companies concerned and asking them direct. today I got replies from Tetley and Typho who also both use the same solvent as PG. Here is their response to my enquiry.<br />
<br />
<b>Tetley</b><br />
<pre wrap=""><i><span class="currency_converter_text">Dear Sally
Thanks for your email. In answer to your query, we decaffeinate our teas using dichloromethane, which is removed by heating the tea leaves to </span><span class="currency_converter_text"><span class="currency_converter_link" title="Convert this amount">40</span></span><span class="currency_converter_text">°C. It's checked by our labs and the level of residue left is well below </span><span class="currency_converter_link" title="Convert this amount"><span class="currency_converter_link" title="Convert this amount">5</span></span><span class="currency_converter_text"> parts per million, the level required by legislation. We believe this method delivers the best tasting decaf blend.
Dichloromethane is still widely used in the food and drink industry because it can so effectively be removed from products due to its volatile nature. Product safety and consumer concerns are a top priority for us at Tetley and we regularly review our methods and look at alternative processes of decaffeination.
Kind regards
Sue</span>
Tetley GB Consumer Services</i></pre><i></i><br />
<br />
<b>Typhoo</b><br />
<pre wrap=""><i><span class="currency_converter_text"><span class="currency_converter_text">Dear Ms Turner
I am writing in response to your query regarding the decaffeination method that we use.
Typhoo currently use the widely used method known as Methylene Chloride for decaffeination. During this process the tea is 'washed' with Methylene Chloride, which is highly selective for caffeine, and is therefore thought to give a better flavoured decaffeinated tea than by using some other methods.
The caffeine is dissolved into the solvent. Tea is treated to remove the solvent by gentle heating - Methylene Chloride has a low boiling point of approximately </span><span class="currency_converter_link" title="Convert this amount">41</span><span class="currency_converter_text"> C and is therefore evaporated off and collected separately. Caffeine can be recovered from this solvent and purified for re-use.
All teas are made with hot water (</span><span class="currency_converter_link" title="Convert this amount">70</span><span class="currency_converter_text"> C-</span><span class="currency_converter_link" title="Convert this amount">80</span><span class="currency_converter_text"> C or more), ensuring that any minute traces of solvent remaining in the decaffeinated tea (normally less than </span><span class="currency_converter_text">1</span><span class="currency_converter_text"> mg per kg of dry tea) will evaporate before the tea is drunk.
Recent research has shown that the healthy antioxidants in tea are not removed during decaffeination using Methylene Chloride.
Kind Regards
Lynsey
Consumer Relations Advisor</span></span></i></pre><i></i><br />
<br />
<b>N.B.</b> Dichloromethane and Methylene Chloride are the same thing. The references listed above say that this chemical cannot be fully removed from the tea and so will be ingested. <br />
<br />
<b>On the plus side</b> I have discovered, but not yet tried, a decaffeinated tea by <a href="http://www.taylorsofharrogate.co.uk/teaitem.asp?itmid=1398" linkindex="40"><b>Taylors of Harrogate</b></a><span class="currency_converter_text"> who claim their tea is decaffeinated using CO</span><span class="currency_converter_link" title="Convert this amount">2</span><span class="currency_converter_text">, perfectly harmless. </span><br />
I am currently trying <a href="http://www.clipper-teas.com/shop/teas/everyday/organic-decaf-everyday-tea" linkindex="41">Clipper Organic Decaf Tea</a><span class="currency_converter_text"> Having e-mailed them asking about their decaffeination process they informed me they use CO</span><span class="currency_converter_link" title="Convert this amount">2</span><span class="currency_converter_text"> aswell. Here is their reply.</span><br />
<br />
<pre wrap=""><i><span class="currency_converter_text"><span class="currency_converter_text">Thank you for contacting clipper
It was good to hear that you are interested in our Decaffeinated products and would like to know which process we use to decaffeinate them.
The information is as follows:
How is Clipper tea and coffee decaffeinated?
There are essentially two types of decaffeination process: one that uses solvents such as ethyl acetate, and one that uses harmless carbon dioxide gas and water. All Clipper decaffeinated products use natural spring water and supercritical Carbon Dioxide (CO</span><span class="currency_converter_link" title="Convert this amount">2</span><span class="currency_converter_text">) - the same natural gas used to add bubbles to mineral water, but pressurised. This method does not use any harmful chemicals and is approved by the Soil Association.
Thank you for contacting us; if you have any further queries, please do not hesitate to contact us again
Kind regards
Penny Knapman
Customer Relations
Tel: </span><span class="currency_converter_link" title="Convert this amount">01308</span><span class="currency_converter_text"> </span><span class="currency_converter_link" title="Convert this amount">863344</span><span class="currency_converter_text">
Fax: </span><span class="currency_converter_link" title="Convert this amount">01308</span><span class="currency_converter_text"> </span><span class="currency_converter_link" title="Convert this amount">861249</span></span></i></pre><i></i><br />
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<b><span class="currency_converter_text">Thursday </span><span class="currency_converter_text">4</span><span class="currency_converter_text">th March - Response from Lavazza Coffee</span></b><br />
<br />
<span class="currency_converter_text">Lavazza got back to me today to say they use the CO</span><span class="currency_converter_link" title="Convert this amount">2</span><span class="currency_converter_text"> method of decaffeination. This response was via a scanned document so instead of attaching the e-mail I've inserted an image of the document sent to me here. Just click on it to see it large.</span><br />
<div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp32uCq0993VnAQEYHiy2Uy__Z3idnoadyxu2HnPzv9FSgdHYVMq9-dhHSdtpsnPdkfH_tPGyArcvqfzvGyxoqEYbUJfHFJiuUMVubML4896o-WtFj3QVttWKwH1JBoITrkpBftw/s1600-h/Lavazza.jpg" imageanchor="1" linkindex="42" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp32uCq0993VnAQEYHiy2Uy__Z3idnoadyxu2HnPzv9FSgdHYVMq9-dhHSdtpsnPdkfH_tPGyArcvqfzvGyxoqEYbUJfHFJiuUMVubML4896o-WtFj3QVttWKwH1JBoITrkpBftw/s320/Lavazza.jpg" /></a></div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp32uCq0993VnAQEYHiy2Uy__Z3idnoadyxu2HnPzv9FSgdHYVMq9-dhHSdtpsnPdkfH_tPGyArcvqfzvGyxoqEYbUJfHFJiuUMVubML4896o-WtFj3QVttWKwH1JBoITrkpBftw/s1600-h/Lavazza.jpg" imageanchor="1" linkindex="43" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp32uCq0993VnAQEYHiy2Uy__Z3idnoadyxu2HnPzv9FSgdHYVMq9-dhHSdtpsnPdkfH_tPGyArcvqfzvGyxoqEYbUJfHFJiuUMVubML4896o-WtFj3QVttWKwH1JBoITrkpBftw/s1600-h/Lavazza.jpg" imageanchor="1" linkindex="44" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp32uCq0993VnAQEYHiy2Uy__Z3idnoadyxu2HnPzv9FSgdHYVMq9-dhHSdtpsnPdkfH_tPGyArcvqfzvGyxoqEYbUJfHFJiuUMVubML4896o-WtFj3QVttWKwH1JBoITrkpBftw/s1600-h/Lavazza.jpg" imageanchor="1" linkindex="45" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp32uCq0993VnAQEYHiy2Uy__Z3idnoadyxu2HnPzv9FSgdHYVMq9-dhHSdtpsnPdkfH_tPGyArcvqfzvGyxoqEYbUJfHFJiuUMVubML4896o-WtFj3QVttWKwH1JBoITrkpBftw/s1600-h/Lavazza.jpg" imageanchor="1" linkindex="46" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgp32uCq0993VnAQEYHiy2Uy__Z3idnoadyxu2HnPzv9FSgdHYVMq9-dhHSdtpsnPdkfH_tPGyArcvqfzvGyxoqEYbUJfHFJiuUMVubML4896o-WtFj3QVttWKwH1JBoITrkpBftw/s1600-h/Lavazza.jpg" imageanchor="1" linkindex="47" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com28tag:blogger.com,1999:blog-10502941.post-75927244263336823182009-11-10T09:28:00.000+00:002009-11-10T09:28:03.913+00:00New BlogI now have a blog on my web site. It taken me a long time to work out how to do it but I think I've finally got it working. All I need now are some bloggers. Mind you, it's mainly there so visitors to my web site can make comments and suggestions although I think I need to improve links and access as I'm not sure many people will find it. Still, it's a start.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-89899307012537449582009-11-05T15:47:00.003+00:002009-11-05T16:20:54.084+00:00Bl**dy Royal Mail!I'm not a fan of our postal service as one of my earlier blogs might have let on but now they have dropped to an all time low in my opinion. We have been waiting for a package from the US for over a month now. Such items normally only take 7 - 10 days max but i gusee this got held up in the postal strike. Yesterday I got a card through the door to say I owed the Royal Mail £12.56 in duty. I thought that seemed a bit steep as the product value was only about £40. I went to the sorting office to collect it today and discovered the duty was just £4.56 and the rest was a handling charged levied by the Post Office. "for what purpose?" I asked, and was told it getds levied on all international mail. "funny" I said, "I've never had to pay it before. Surely the cost of postage is the handling charge?" "Well that's what catches people out, you might think you are buying something cheap from abroad but then you have to pay import charges." Of all the cheek, this guy is now making an assumption on the contents of my package and my mentality. I glared at him which resulted in him saying "If you want to know more you'll have to phone this number" while pointing to a telephone number on the label. <br />I went home and phoned it. I needed to negotiate 6 different switching options before I actually managed to speak to a human who, unfortunately, was very polite and nicely spoken. it's very difficult being annoyed with someone when you really feel like taking him a cup of tea, giving him a hug and saying "There, there I'm sure it will be alright." No doubt that was why he had that job. Anyway this guy informed me that the charge was because the Royal Mail had had to pay Customs the £4.56 out of their own funds and the remaining £8 was a charge to cover that service! SERVICE, you've got to be kidding. I told him that and he at first blamed it on Customs and Excise so I politely pointed out that I was not the least bit concerned about paying the £4.56 duty and they were only doing what was right. Having realised I wasn't going to take that piece of bait he then decided to try and blame it on the banks, after all everyone wants to hang them out to dry these days don't they? Wrong again, I was not having that either, Bank charges might seem excessive in some instances but charging £12.56 for a £4.56 outlay amounts to almost 300% and I don't know any bank that outrageous. In the end all he could say is that was how things were done at the Royal Mail. <br />I feel like I have been fleeced. After all, it's not as if I had a choice, OK I could have refused to pay it but then the package would have been sent back and we would have lost out completely as the company who sent it would not have been liable to give us a refund on those grounds. At least if it's an upfront postal charge you know what you are paying there and then but this was a totally hidden one. the sooner another company has the right to handle small items of post in competition with the Royal Mail the better. the way things stand at present we are at their mercy and can't do a thing about it.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com1tag:blogger.com,1999:blog-10502941.post-78631504169616987332009-11-02T08:16:00.004+00:002009-11-02T08:48:17.391+00:00My Hunting RantWith the national election fast approaching the pro hunting lobbyists have been raising their voices again like a pack of baying hounds. Apparently the Conservatives have promised to over turn the ban. Great, isn’t there more important things to be fighting this election on? I happen to feel they would be the best party to get this country out of it’s current mess but I’m not in favour of over turning this particular ban. I do agree that it is a pig’s ear of the law and need refining but I see no reason to throw the baby out with the bath water. Apparently 75% of the nation agrees. <br /><br />It’s not that I’m totally anti-hunting. In principle I can’t see much wrong with hunting foxes in this manner to a point. If it was just a matter of chasing foxes caught out in the open and killing them with the hounds then it is little different from any natural predator / prey hunt found in the wild. Where I draw the line is in the digging out of foxes that have gone to ground and the throwing of them to the hounds. Surely once the fox has outwitted the pack they should be left in peace. This is supposed to be a sport after all and digging them out or chasing them out with terriers is not being very sportsman like, is it?<br /><br />As for the argument that the hunt is providing a service in keeping the fox number down, well that’s a total joke. Far more foxes get killed on the road by cars than any hunt could knock off. Then there are people who go out shooting them. They also take more than the hunts. The hunts response is they only take the weakest as the strongest get away. Well that might be true if they didn’t dig them out.<br /><br />Foxes are very successful and adaptable animals and like any animal that is clever and successful we human tend to hate them. They are indigenous to the UK and have every right to a life just as much as we do. They pose no serious threat to our survival. Their numbers are high only because there is plenty of food available. Killing a handful of foxes only allows a better opportunity for the next generation to take their place. Foxes actually provide a very useful service as they help to keep the rabbit population down. <br /><br />Persecuting the fox in the countryside has encouraged them to take up residence in out towns. The hunt can’t get them there and here they have found a much easier and wormer living. We humans are very untidy and leave scraps of food all over the place, especially around fast food joints. All the fox needs to do is to overcome its natural fear of man to get at it. Something it has done very easily. Added to that, raiding gardens of pet rabbits and chickens is easier in towns than chasing them in the open. In the countryside the fox poses little threat but in a town it can be a real pest, although personally I find them quite endearing. Hunting has helped to create this problem and can’t do anything to put it right.<br /><br />So why do people hunt? Because it’s jolly good fun. There is no other sport that allows such freedom to gallop en-mass over such a variety of private land. There’s the thrill of not knowing where the hunt will take you and what obstacles you and your horse will need to negotiate. Then there is the sheer adrenaline of the chase. Added to that, many humans have a blood lust, a desire to kill. It's a remnant left over from when we were hunter gatherers and no different from the actions of our pet cats when they kill birds they don't eat. I love to ride and would love the opportunity to join in something that exhilarating provided there was no actual living quarry. None of this is ever admitted to as a reason for keeping the hunt going but it is the only true reason. <br /><br />When the ban was first being brought in the hunting community said it would see hundreds of people out of work and thousands of hounds would have to be destroyed. Well none of that has happened. Hunts can still hunt by drag hunting. The hounds just follow an artificially laid scent. Hunting is now more popular than it was before. The hunt leaders say this is in support of hunting as it was but it could also be that equestrians with an aversion to killing foxes now feel free to join in the fun.<br /><br />The law as it is needs improving as it is very difficult to bring a conviction if a hunt does break the ban. Hence, few cases get to court. Most laws are refined by case law but that requires cases being prosecuted in court first and then going to appeal. If cases are not being brought in the first place there cannot be any appeals so the law won’t get refined. Something needs to be sorted out here but I don’t see a need to completely throw it out just because a minority of people think it’s wrong.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-24901979076895654062009-10-29T16:44:00.007+00:002009-10-29T17:05:42.231+00:00In a Rut<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1migbGSJ_MphdIlvR_d8BsP_Wigvsob64YmOL3MFAE-qPwNiTzeUCuaJlrwIRNqmFh_c1rXukZqXlaQxk93irluVWwQIOlLhImucpdeQT5Kn5g8Ve0Wr4xl6_uEuOsZ8rULsLFA/s800-h/20091022_2841_f.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 400px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1migbGSJ_MphdIlvR_d8BsP_Wigvsob64YmOL3MFAE-qPwNiTzeUCuaJlrwIRNqmFh_c1rXukZqXlaQxk93irluVWwQIOlLhImucpdeQT5Kn5g8Ve0Wr4xl6_uEuOsZ8rULsLFA/s400/20091022_2841_f.jpg" border="0" alt=""id="BLOGGER_PHOTO_ID_5398064421339589714" /></a><br />Now that the evenings are drawing in and weatehr is not always up to much it is easy to get into a rut and let the just days slip away. It's easy to get motivated in spring and summer as the lengthening days almost seem to make us want to do stuff but once the clocks go back it seems to put me in winter mode. This year I decided to change all that. I'm determined to try and make the most of any good days that are offered. Autumn can be glorious if the weather holds. Today was one such day so I packed up my camera, grabbed Brac, and headed off for Knowle Park to watch the Fallow deer. <br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgetm9sGeOELPIaj3Y2wRaJsU48-XVfEVWfI7Td3siw1X_wgRB5MbQQbFRLCYSzLjWql1LV5HLex-ZtCSKYuk71oe8azgXG8mlWYcJ13EbICJ63aTbTInRgA_nwaYWU9OtdT6M2Ew/s800-h/20091029_2927_f.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 400px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgetm9sGeOELPIaj3Y2wRaJsU48-XVfEVWfI7Td3siw1X_wgRB5MbQQbFRLCYSzLjWql1LV5HLex-ZtCSKYuk71oe8azgXG8mlWYcJ13EbICJ63aTbTInRgA_nwaYWU9OtdT6M2Ew/s400/20091029_2927_f.jpg" border="0" alt=""id="BLOGGER_PHOTO_ID_5398064246318996738" /></a><br />It's actually a bit late in the season for the rut these Fallow deer were still at it. All was calm until one of these stags suddenly appeared almost from out of nowhere chasing a doe. He stumbled straight into another herd and was instantly challenged. <br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-0zNG2fQBJ9_kXdFcEBIOgJSY_8Q36owQP26inz3flZKZuqydDCT7F0U9OcrSOzyk8NpjG38jZomMC0SUUkbyw3d1hAABELfL19Um37MEvt13vBCSS7K4BZ3yp3lymUxrDItm4g/s800-h/20091022_2903_f.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 400px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-0zNG2fQBJ9_kXdFcEBIOgJSY_8Q36owQP26inz3flZKZuqydDCT7F0U9OcrSOzyk8NpjG38jZomMC0SUUkbyw3d1hAABELfL19Um37MEvt13vBCSS7K4BZ3yp3lymUxrDItm4g/s400/20091022_2903_f.jpg" border="0" alt=""id="BLOGGER_PHOTO_ID_5398064642800122162" /></a><br />Next year I want to make a point of going to Richmond Park for the Red deer rut, I still tempted to go this year as even with the rut virtually at an end the stags will still be looking impressive.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-5725238725763949232009-10-22T16:46:00.002+00:002009-10-22T17:03:38.187+00:00The Selfishness of UnionsAll the post office workers in the UK went on strike today. They will be on strike again tomorrow and threatening to go on strike on several more days in the near future unless the Post Office agrees to their terms over conditions and pay. We, like the rest of the world are in a recession and there are currently 3 million unemployed in the UK; a number that is growing by the day. These strikers ought to think themselves lucky they still have a job. How selfish can they be? While they are on strike many small businesses are missing out on cheques and deliveries vital for keeping them going. Personally I'm not that effected as yet, touch wood, but as Christmas orders for portraits increase it will no doubt be a different story. <br />I hope the Post Office and the Government don't give in to the Unions demands because I don't agree with bully techniques and am really annoyed that the Unions state that they are doing it to "protect services for the nation". What a cheek. I wish the Government would legislate to open the postal service up to competition so that we could send our letters via some other company. As it is, if they don't go back to work as normal, I simply won't bother sending any Christmas cards this year...after all, what's the point, they won't get there in time?Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-52408624101959227102009-10-09T22:54:00.003+00:002009-10-09T23:02:25.697+00:00Adobe Photoshop Tutorials on You TubeI am gradually replacing the video tutorials on one of my web sites with better quality ones. These are the tutorial videos I created for using Adobe Photoshop which go with the step-by-step guides you will find on my web site here <a href="http://www.sally-jane.co.uk/tutorials/adobe-photoshop.html">http://www.sally-jane.co.uk/tutorials/adobe-photoshop.html</a> . The new videos will be uploaded to You Tube and can be seen there at this url <a href="http://www.youtube.com/user/SallyTsVideos">http://www.youtube.com/user/SallyTsVideos</a> of viewed as normal embedded into my tutorial pages on my web site as previously listed. I've only done 4 so far dealing with fairly basic stuff but as I get through them they will become more complex. The original videos they replace were silent and relied on viewers downloading the file before they could be viewed. I hope these new videos will be of more use to viewers. <br />If anyone have any requests for topics to be covered do let me know.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-7689376644696213322009-09-14T21:05:00.002+00:002009-09-14T21:14:23.190+00:00New Web SitesI now have 3 satellite web sites supporting my main site at <a href="http://www.sally-jane.com/">www.sally-jane.com</a> One purely for pet portraiture which is <a href="www.petportraitsbysally-jane.co.uk">http://www.petportraitsbysally-jane.co.uk/index.html</a>, one purely for pet cards here <a href="http://www.petportraitsbysallyjane.co.uk/index.html">www.petportraitsbysallyjane.co.uk</a> and one for other forms of photography including human portraiture and still life images here <a href="http://www.sally-jane.co.uk/index.html">www.sally-jane.co.uk</a><br />As the new sites were purpose built rather than simply evolved like my main site, I am hoping they will be easier for viewers to navigate. The main web site needs some work to tidy it up as it has turned into a sprawling mass of pages but I don't want to lose any inbound links so weeding out the rubbish won't be easy. Any tip would be welcome.Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0tag:blogger.com,1999:blog-10502941.post-34160892914699442062009-09-11T07:52:00.003+00:002009-09-11T08:01:47.225+00:00Sally Jane Photographic Art videoI thought about this long and hard before I finally managed to pluck up the courage to make this video but I was assured by my friend, Mike, of <a href="http://www.mklink.com/">MKlink.com</a> that YouTube ads are a good way to increase sales. Umm, lets hope so. As you will see by the heavy swallowing, I found speaking to a camera felt very strange and unnatural.<br /><br /><object width="480" height="385"><param name="movie" value="http://www.youtube-nocookie.com/v/oJiP9fFHNfQ&hl=en&fs=1&rel=0"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube-nocookie.com/v/oJiP9fFHNfQ&hl=en&fs=1&rel=0" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object>Sally Thttp://www.blogger.com/profile/11074408354145020529noreply@blogger.com0